FAQ
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How do I become a patient?
To become a patient, follow these steps:
- Click on the "Check if I'm Eligible" button.
- Fill out the application form.
Upload these documents:
- Your ID (like a passport or driver's license).
- Proof of your current address (like a utility bill or bank statement from the last 3 months).
- Your Summary of Care, which is a brief report of your medical history. You can get this from your GP.
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Is Big Narstie Medical a clinic?
No, Big Narstie Medical is not a clinic. All clinical services are delivered by independent CQC-registered clinics. Our mission is to educate, guide, and empower people by providing the information and resources they need to explore cannabis as a treatment option safely and legally.
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When will I get my prescription?
Once your prescription is processed, your medication will be delivered within 2 working days. The pharmacy will send you an email with the tracking details for your medication.
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Do I need to ask my GP if I can start medical cannabis treatment?
You do not need a formal referral from your GP but it is always best to keep your GP informed of any private medical treatments.
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I've not been to the Doctors for my condition, can I access treatment?
Patients must have tried primary treatments for their condition to be eligible. Any medication, treatment, or therapy your doctor offered you, even if you didn't take it, counts towards the two required treatments for eligibility.
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How often do I need to make an appointment?
Following your initial consultation, the law requires us to arrange a follow-up meeting with you after one month, and then every six months at months 6, and 12 in your first year.
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How long is a consultation?
We suggest setting aside 20 minutes for your doctor consultation.
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What happens during the initial consultation?
We encourage all patients to use this time to openly discuss their medical condition, past cannabis use, and their reasons for exploring medical cannabis treatment.
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Do you charge for delivery?
All prescriptions are changed at a flat £4.99 shipping fee
All prescriptions are shipped via secure courier service. Once your order has been dispatched, you will be provide with a tracking link via email. -
Can I be prescribed medical cannabis via the NHS?
Patients can access medical cannabis through the NHS, typically for serious rare epilepsy cases, chemotherapy-related vomiting or nausea, and certain multiple sclerosis muscle stiffness cases.